Job Description
Salary : $51,958.40 Annually
Location : Owensboro, KY
Job Type: Full time
Job Number: 2025-00021
Department: OPD, Central Dispatch
Opening Date: 06/06/2025
Closing Date: 6/20/2025 12:00 PM Central
Description MANDATORY TESTING ON JULY 8TH! Operates communication equipment to receive calls for assistance, and dispatches personnel and equipment to emergency scenes.
Provides public safety communication support to citizens and public safety primarily for the following Departments: Owensboro Police, Daviess County Sheriff, Owensboro Fire and Daviess County Fire. In order to ensure productive, safe, efficient, and customer oriented administration of generally accepted public communication practices under the direction of designated management in accordance with applicable policies, procedures, and laws.
Examples of Duties Primary Essential Functions include but not limited to:
Provides communication support, including but not limited to: operates a multi-channel two-way radio, multi-line telephone system CAD system, LINK/NCIC terminal (if NCIC certified) and TDD equipment; receives incoming emergency and non-emergency calls; analyzes calls to determine nature and type of problem; prioritizes calls; calms hysterical callers; obtains pertinent information; assists in resolution of the situation; transfers callers and/or relays messages; monitors medical calls; bridges language barriers with non-English speaking callers; communicates with emergency personnel to ensure necessary information is provided and obtained; maintains status of all emergency personnel to ensure location is always known; activates alarm system to notify emergency personnel to respond to emergency situation; logs radio traffic, fire information, and other necessary information; queries information as requested by management; enters, modifies, cancels, clears, and maintains data; processes, maintains, verifies, prepares, and files warrants or other warrant-related documentation; runs, prepares, and/or maintains various clerical documents, including roll call, shift reports, records reports, timesheets, absence reports, callout lists, emails, and active juvenile lists; proofs information (e.g., checks items on pawn shop list for stolen items; checks subjects on jail roster for those with active warrants); performs general office duties; and carries out special projects.
Typical Qualifications Must have the time of application:
- High School Diploma or GED
- Associate Degree preferred but not required
- Valid Driver's License
Supplemental Information Test notices with further information and assigned testing session will be emailed to applicants at a later date. Provided benefits include but are not limited to:
Health Insurance
Group Life Insurance
Wellness Program
Retirement
Paid time off includes, but is not limited to:
Vacation
Sick Time
Holidays (for eligible employees)
Benefits are subject to change.
01
Do you have a High School Diploma or G.E.D.?
02
Do you have a valid Driver's License?
Required Question City of Owensboro, KY
Job Tags
Holiday work, Full time, Shift work,