Job Description

Clinical Administrative Nurse Consultant at Optum summary:

The Clinical Administrative Nurse Consultant supports the Optum Practice Health and Safety Program by conducting regular clinical compliance and safety assessments across multiple sites. They ensure adherence to regulatory standards, collaborate with healthcare teams on corrective actions, and provide training and subject matter expertise to improve patient safety and quality of care. The role requires regional travel, knowledge of healthcare regulations, and active engagement in developing policies and monitoring safety trends.

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Under minimal supervision the RN Practice Health and Safety Consultant supports the Optum Practice Health and Safety Program at Optum WA as a field assessor and subject matter expert on clinical compliance and regulatory standards. Conducts regular assessments in each practice per Optum guidelines and ensures compliance with regulations, policies, and organizational standards. This position serves as a primary point of contact for managers and staff related to Practice Health and Safety. Regional travel is required for this position to Optum Care Washington and Polyclinic locations.

Primary Responsibilities:

• Conduct Practice Health & Safety Assessments at all clinical sites
• Ensure complete and accurate documentation of assessments and corrective action plans
• Coordinate with practice managers, supervisors and staff on remediation activities surrounding identified opportunities for improvement, from initiation through completion
• Provide subject matter expertise and guidance related to patient safety, regulatory compliance, accreditation standards, and evidence-based practice
• Assist in developing and delivering training, education, and targeted support to practice staff as applicable
• Onboards new clinics (acquisitions) to Practice Health and Safety process and standards
• Proactively identify support opportunities surrounding practice health and safety, clinical compliance, and quality improvement
• Maintains up-to-date working knowledge of federal and state regulations, standards, and guidelines
• Developing, implementing, and monitoring policies and procedures related to Practice Health and Safety and any associated training needed
• Collaborate with Employee Health and Safety team to clinical managers to ensure Occupational Safety and Health Administration (OSHA), Washington Industrial Safety and Health Administration (WISHA) and Department of Ecology (DOE) compliance
• Collaborate with Infection Preventionists to ensure best infection control practices and regulatory requirements are met in all clinical areas
• Report assessment data to appropriate clinical departments and to Optum Practice Health and Safety
• Communicate concerns and opportunities to clinical operational and facilities leaders as needed. Escalates patient safety issues as needed to minimize risk
• Analyzes assessment findings to identify corrective action and programs as necessary
• Analyzes patient safety trends and provides support for needed actions
• Serves as resource to employees, leaders, and business partners
• Duties listed below are integrated into all job functions:
  • All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing his or her job responsibilities and conducting themselves in a professional, courteous and respectful manner toward fellow employees, physicians and patients
  • Must relate to other people beyond giving and receiving instructions: (a) get along with co-workers or peers without exhibiting behavioral extreme; (b) perform work activities requiring negotiating, instructing, supervising, persuading or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisor
  • Performs all duties in a manner which promotes and supports the Core Values and Compact of the company
  • Integrates Lean principles, practices and tools to improve operational efficiency, reduce costs and increase customer satisfaction
  • Frequently must follow written and oral instructions as well as complete routine tasks independently
  • Completes annual compliance training on HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signs Agreements
  • Ensures confidentiality of patient information following HIPAA guidelines and company policies
  • Attends training to meet requirements of the job position and as needed or mandated by company policies, Div. of Occupational Safety & Health (DOSH), OSHA, L&I and other state/federal regulations
  • Has regular and predictable attendance
• Non-essential Duties and Responsibilities:
  • Performs other duties as assigned
    

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Graduate of an accredited school of nursing
• Valid Washington State DOH Registered Nurse license
• 2+ years of experience in a healthcare setting. Prefer one or more years of experience with patient safety, DOSH, CMS, quality improvement, and/or project management
• Knowledge: of applicable state and federal patient safety and environmental health regulations and laws including, but not limited to CMS, DOSH/OSHA, ADA, EPA, and DOE
• Knowledgeable of hazardous materials or able to complete specialized training as needed
• Demonstrated proficiency in computer skills, including Microsoft Office, Outlook, Word, Excel, and Power Point
• Demonstrated ability to work independently with minimal supervision, with diverse work groups, present publicly, communicate effectively with key stakeholders, lead meetings and coach teams through change and opportunities
• Proven critical thinking skills, ability to interpret, adapt, and apply guidelines and procedures
• Proven proactive, self-motivated, and self-directed
• Driver’s license and access to reliable transportation

Equipment Used:

• Office equipment, computer, personal vehicle
  

Mental & Physical Demands/Working Conditions:

• Mental Effort: Must be able to work effectively as a member of the team; work is detailed and complex with multiple competing priorities, deadlines and internal and external customers
• Physical Requirements: Work is primarily in office environment requiring ability to see and hear and communicate as well as operate personal motor vehicle
• Working Conditions: Work is performed both in an office setting and at clinic locations; noise level may be moderate or loud on occasion; work may be required outside normal business hours

The salary range for this role is $71,600 to $140,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords:

clinical compliance, patient safety, healthcare consulting, regulatory standards, quality improvement, OSHA compliance, infection control, clinical assessments, nursing consultant, health and safety program

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