Complete miscellaneous work requests to support the CarMax Customer Service department. This includes preparing and processing customer correspondence, data entry and account notation in company account management systems as a follow up to customer inquiries. Work with team members, other departments, store locations, and external vendors to resolve customer questions/concerns. Receive, sort, review and distribute incoming and outgoing mail. Maintain office supplies. Coordinate with vendors to service office machines. At CarMax Auto Finance, we are committed to providing the same level of service when it comes to the behind-the-scenes tasks with your auto finance account. As a Sr. Clerk, you will have the opportunity to work in a fast-paced environment where there is a strong focus on teamwork. By nature, you are adaptable and resourceful and can work with others to achieve results. Qualifications and requirements: High school diploma or GED (required), 6 months related administrative experience (preferred), Ability to prioritize work and multi-task to meet multiple deadlines, Strong attention to detail, Basic computer, math, and communication skills.
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