We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...security issues. Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies,...
Entry Level Marketing Associate - Join the Clean Energy Revolution Are you a people person with a passion for sustainability? Were hiring Entry Level Marketing Associates to represent solar and battery storage solutions at major home improvement retailers. Help homeowners...
...PAPE MACHINERY, INC. CONSTRUCTION & FORESTRY DIVISION EUGENE, OR TERRITORY MANAGER COMPACT CONSTRUCTION EQUIPMENT : Do you love to compete? Are you driven to win? Do you like creating your own success and results? If you answered yes to these questions...
...The Marketing Specialist - Graphic Design will be a valuable partner with the Owens Corning (OC) strategic marketing and sales teams. The primary function of this role is to create brand awareness through developing and executing meaningful and relevant content through...
...viral sequencing, genotyping, and synthetic biology. Our innovative technologies and advanced... ...by checking stock to determine inventory level; anticipating needed supplies; placing... ...applicable law.Seniority level Seniority level Entry levelEmployment type Employment type...