Call Center Representative - Remote | WFH Job at Get It - Marketing, Parker, CO

TXJkangzWnFvMjV3WEtwOG9acjNNV3ZCMlE9PQ==
  • Get It - Marketing
  • Parker, CO

Job Description

Customer Service Representative (Remote, Full-Time & Part-Time Available)

About the Role

Are you a friendly and solutions-oriented professional who enjoys helping others? We're looking for a Customer Service Representative to provide exceptional support to new and existing customers of our swim programs. In this role, you'll use your customer service and sales skills to assist families in enrolling in swim lessons, answer questions, and ensure a smooth experience for our customers.

This is a work-from-home opportunity with flexible full-time and part-time schedules available.

What You'll Do

Engage with prospective and existing customers via phone, email, chat, and text to answer questions and assist with swim lesson enrollments.
Provide personalized recommendations based on customer needs, helping families find the right swim level and program.
Process enrollment changes and update customer records accurately.
Work closely with swim school locations and internal teams to resolve customer inquiries.
Maintain a positive, customer-focused approach that enhances loyalty and satisfaction.
Ensure the accuracy, security, and integrity of customer information.
Meet performance expectations, including customer service, sales, quality, and attendance goals.

What We're Looking For

Customer-focused mindset - You provide an outstanding experience with empathy, responsiveness, and curiosity.
Strong communication skills - You're a great listener and can explain solutions clearly.
Problem-solving skills - You enjoy thinking critically and finding solutions to customer needs.
Adaptability - You're comfortable working in a fast-changing environment.
Reliability - You can work independently, meet deadlines, and maintain attendance.
Basic tech skills - Comfortable using Microsoft Office and navigating multiple systems.

What You'll Need

High school diploma or equivalent
A personal computer and headset
Internet speed of 50 Mbps or higher
Preferred Qualifications
1-2 years of experience in a call center, sales, or customer service role.
Bilingual in Spanish and English (a plus!).

What We Offer

Competitive pay - $16.50 per hour + performance-based incentives
Comprehensive benefits (for full-time employees) including:

401(k)
Health, dental, and vision insurance
Paid time off & holidays
Paid training to set you up for success
Flexible scheduling with part-time and full-time options
Work from home with all the support you need
Growth opportunities within the company

Work Schedule

Hours of operation: Monday-Friday (7 AM - 7 PM MST), Saturday (7:30 AM - 3 PM MST), Sunday (8 AM - 1 PM MST)
Variable schedules available - regular weekend availability required.

If you're a customer service superstar looking for a flexible, remote-friendly role with a growing company, we'd love to hear from you! Apply today!
Employment Type: Full-Time
Salary: $ 16.00 Per Hour

Job Tags

Hourly pay, Holiday work, Full time, Part time, Work from home, Flexible hours, Sunday, Saturday, Monday to Friday,

Similar Jobs

Brezden Pest Control

Pest Control Technician Job at Brezden Pest Control

 ...PEST CONTROL TECHNICIAN Join Our Team as a Pest Control Technician at Brezden Pest Control! Location: San Luis Obispo Schedule: Full-Time, Monday to Friday, 7:30 AM - 5:00 PM Compensation: First-year earnings for a Pest Control Technician range from $40,0... 

Care Team Solutions

Travel MedSurg/Orthopedic Registered Nurse - $1,751 per week Job at Care Team Solutions

 ...Care Team Solutions is seeking a travel nurse RN Med Surg for a travel nursing job in Columbia, South Carolina. Job Description...  ...Benefits ~ Weekly pay ~ Holiday Pay ~ Guaranteed Hours ~401k retirement plan ~ Wellness and fitness programs ~ Referral bonus ~... 

SS&C

Unix C/Shell Scripting Software Developer Job at SS&C

SS&C is seeking a C/Unix Scripting Developer to join our Trade Thru Development Team. This person will design, develop, and implement documented as well as verbal functional specifications. This person will provide support for applications deployed in the private cloud...

General Logistics Carrier LLC

Independent Contractor/Owner Operator Sprinter/Cargo Van Job at General Logistics Carrier LLC

 ...Hello, guys! General Logistics Carrier is seeking reliable Owner-Operator truck drivers to join our team! Weve delivered a great amount of loads all over the US and looking forward to delivering many more. We don't work with rental or leased vehicles. Basic Requirements... 

Jobleads-US

Azure DevOps/Cloud Engineer Job at Jobleads-US

The Azure Cloud DevOps Engineer will be responsible for implementing and managing our cloud infrastructure, focusing on Azure services. This role requires a highly skilled individual with extensive hands-on experience in cloud environments, particularly Azure, and a passion...