Job Description

Job Description

Under general supervision, responsible for supporting Officers with the enforcement of university, state and federal laws and regulations in the protection of life and property in service to the university community.

Schedule: Shift work - see below for approximate schedules:


10 hour shifts with 3 consecutive days off (5am-3:00pm, 6:30am-4:30pm, 1:00pm-11:00pm, 7:00pm-5:00am)


8 hour shifts with 2 consecutive days off (5am-1:00pm, 1:00pm-9:00pm, 9:00pm-5:00am)

Responsibilities

1. Operates emergency telephones, two-way radios, telecommunications and computer terminal equipment, closed circuit television, remote control cameras, alarm and security systems.
2. Receives and records information and requests related to police services.
3. Dispatches police officers and notifies command/supervisors and administrative personnel of incidents.
4. Obtains, inputs, and receives detailed and accurate data related to police activities such as criminal history, warrants and vehicle registration.
5. Relays detailed and accurate information from field officers requesting back up and support services such as emergency medical services, rescue, and fire equipment.
6. Maintains manual and computerized logs and prepares complaint control cards and reports.
7. Activates emergency procedures for fire evacuations or similar emergencies.
8. Performs all other duties as assigned.

Qualifications

• Ability to communicate effectively both orally and in writing and to follow oral and written instructions.
• Ability to react calmly, quickly and decisively in emergency situations to obtain, summarize and relay information.
• Ability to multitask and prioritize assignments while working under stressful conditions.
• Ability to speak concisely and distinctly.
• Demonstrated human relations skills.
• Ability to operate specialized communications networking equipment and computer terminals to access confidential and restricted law enforcement information (TLETS).
• Proficiency with Microsoft Office.

EDUCATION:

• High school diploma or GED is required.

LICENSE & CERTIFICATION:

• Basic Texas Commission on Law Enforcement (TCOLE) Telecommunications Operator certification is required.

UT Health San Antonio

Job Tags

Remote job, Shift work,

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